SHIPPING & DELIVERY

Everything you need to know about getting your order.

Standard shipping, no surprises. Here is exactly how it works.

Processing

1—2

BUSINESS DAYS

Orders are picked, packed, and out the door.

Delivery

5—12

BUSINESS DAYS

Trusted carriers, doorstep to doorstep.

Free Shipping

$75

FREE SHIPPING THRESHOLD

$9.95 flat on orders below.

Shipping Options

Standard delivery, anywhere in the United States.

Poolside Society ships standard on every order. Domestic delivery is complimentary above $75, otherwise a flat $9.95. We work with established carriers and pack each order for safe arrival.

Order Cutoff

Orders before 2:00 PM EST ship same day.

Orders placed after this start processing on the next business day. Weekends and holidays roll into Monday.

Cancellations

12 hours to change your mind.

Email us within 12 hours of placing your order. After that, the package may already be moving and we cannot pull it back.

Damages & Issues

If something arrives wrong, write to us first.

Inspect your package on arrival. If anything looks off, send a photo to our team and we will replace it. Damage from misuse is not covered, but anything we caused, we own.

Contact

Reach the team.

Hours Mon to Fri, 9 AM to 6 PM EST